Tips and reminders to make the most out of your e-bike experience. Questions? Give us a call at 808-633-8553 or browse through our FAQ's.
BEFORE THE RIDE TO DO's:
CHOOSE YOUR ADVENTURE - RIDE PLANNING
Having a ride plan will help you maximize the time you have with your e-bike.
After booking your reservation, we'll provide instruction on how to download the free RideSmart Ride App which offers recommended ride routes to make planning your adventure easy!
MANAGE YOUR ENERGY USE
You and your e-bike together will give you the total power needed to get you where you want to go. But, it is important to familiarize yourself with the pedal assist feature and understand that the total range will depend on several factors, including:
Follow these simple tips to extend the range:
Bike Rescue can be purchased for $10 per bike per day at the time of booking. Bike Rescue covers flat tires and electronic failures within a 7.5 mile radius of West Maui. Taking the bike north of Honolua Bay or south of Olowalu is considered OUTSIDE the West Maui boundaries. If you purchased bike rescue and run into a problem, simply call us at 808-633-8553 for assistance.
If you need assistance but have not purchased Bike Rescue, a fee of $60 per bike will be charged as long as it is within the West Maui boundaries. Please be prepared to give your reservation number, or the name associated with the reservation.
KEEP YOUR BIKE SAFE AND SECURE
RULES OF THE ROAD
Please ride with Aloha and follow Maui's bicycling laws to stay safe and avoid a potential traffic violation.
Questions? Call us at 808-633-8553