Top 5 E-Bike Rental Tips on Maui

Tips and reminders to make the most out of your e-bike experience. Questions? Give us a call at 808-633-8553 or browse through our FAQ's. 

Fun e-bike experience - Lahaina, Maui HI

BEFORE THE RIDE TO DO's:

• Review RideSmart bike chart before selecting your e-bike rental. We offer many different types of bikes that offer different features and capabilities. Consider renting the Hybrid Premium E-Bike for longer riding range. 
• Create a ride plan and decide if you need additional assistance with your route. If so, you may want to consider booking a self-guided tour, or hiring a guide for your group. 
• Review our cancellation policy. 
• Consider pre-purchasing the Bike Rescue package.
• If you are beginner rider, consider riding with another member of your group on a Tandem (2-person bicycle). And/or booking a free test ride to get familiar with the bike and to evaluate if this is the right activity for you.​
• If you are not familiar with using gears on a bicycle, it is highly recommended you make use of the free test ride. Using the gears and pedal assist feature properly is very important in attaining maximum battery range. 
• Familiarize yourself with the local bicycling laws and rules of the road (scroll down)

CHOOSE YOUR ADVENTURE - RIDE PLANNING

Having a ride plan will help you maximize the time you have with your e-bike.

• Where do you want to go? If you are unsure, consider booking a self-guided tour. 
• What type of terrain and incline will you be riding on? If your route requires riding on the roadway, do you feel comfortable sharing the road with vehicles? 
• How long (distance and time) will it take to get there and back? Will you be able to comfortably ride to this destination and back within the time period listed on your rental? 
• Where will you park and lock your e-bike? ​

After booking your reservation, we'll provide instruction on how to download the free RideSmart Ride App which offers recommended ride routes to make planning your adventure easy! 

MANAGE YOUR ENERGY USE

You and your e-bike together will give you the total power needed to get you where you want to go. But, it is important to familiarize yourself with the pedal assist feature and understand that the total range will depend on several factors, including: 

• the type of e-bike you rented 
• ​the terrain and incline level 
• ​your weight and heigh​t

• level of pedal assistance
• use of gear system
• the wind speed

​Follow these simple tips to extend the range: 

1. Pedal with use of gears and pedal assist. When you pedal, your bike uses less battery power, when you don’t pedal your bike uses more power.
2. Riding uphill: make sure you are on a lower gear level and use pedal assist as needed.  A higher gear will require a higher level of pedal assist and you will end up using more of the battery. 
3. Riding downhill: do not use pedal assist! Cruise down the hill and save the battery for the next incline. 
4. Riding on flat surfaces: conserve battery by using a medium level gear and less pedal assist. 
5. Weekly / Multi - Day Rentals: charge your battery every night so you have a full charge the next day. 

If you do run out of battery on your adventure, don't worry! You can still ride the e-bike like a normal bicycle, or you can call us for assistance.

BIKE RESCUE

Bike Rescue can be purchased for $10 per bike per day at the time of booking. Bike Rescue covers flat tires and electronic failures within a 7.5 mile radius of West Maui. Taking the bike north of Honolua Bay or south of Olowalu is considered OUTSIDE the West Maui boundaries. If you purchased bike rescue and run into a problem, simply call us at 808-633-8553 for assistance. 
​
If you need assistance but have not purchased Bike Rescue, a fee of $60 per bike will be charged as long as it is within the West Maui boundaries. Please be prepared to give your reservation number, or the name associated with the reservation. 

KEEP YOUR BIKE SAFE AND SECURE

• Store your e-bike in safe, covered place protected from rain. Electronics may malfunction if exposed to water. 
• The bike is your responsibility for the duration of your rental. If you park and leave the bike unattended, make sure both the battery and bike are locked securely. 
• Do not change the lock combination. If you do this by mistake, please note the new combo and inform RideSmart Maui.

RULES OF THE ROAD

Please ride with Aloha and follow Maui's bicycling laws to stay safe and avoid a potential traffic violation.

• RIDE SINGLE FILE, TO THE RIGHT OF THE LANE, AND IN THE SAME DIRECTION AS TRAFFIC. Utilize designated bike paths and bike lanes as much as possible. 
• RIDE IN THE MIDDLE OF THE LANE if traveling at the same speed of traffic when no bike lane is available, or when making a left-hand turn. 
• FOLLOW LANE MARKINGS, TRAFFIC LIGHTS & SIGNALS. Look for direction arrows and lane lines. Bicyclists are subject to many of the same penalties as drivers of motor vehicles.
• USE HAND SIGNALS WHEN TURNING AND STOPPING. 
• STAY OFF SIDEWALKS, GOLF COURSES, CART & RESORT PATHS and any area marked as "No Bikes". There are NO shared-use paths in Kaanapali Beach Resort. 
• DO NOT CLING TO MOVING VEHICLES. This is extremely dangerous and can result in serious injury. 
• NUMBER OF RIDERS. The bike is only to carry the number of person(s) it is designed and equipped for. Only Cargo bikes and Tandem bikes are permitted to carry more than 1 person. 
• USE YOUR LIGHTS AT DUSK OR DARK. This increase visibility and safety.

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Questions? Call us at 808-633-8553 

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